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Warranty for professionals

Those purchased EGO Power+ tools to be used professionally for maintaining gardens, public or private parks and other green areas will be entitled to manufacturer warranty in accordance with the class of the purchased tool.

Any EGO Power+ product is warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period in the cases when these tools are used according to their designed application by professionals or contractors. This warranty is void if the product has been used for rental purpose.

EGO Power+ classifies tools into these following 3 categories:

Tools suitable for domestic use in small or medium gardens
Tools suitable for professionals working in big gardens and green areas.
Tools suitable for heavy duty usage by professionals and specialists

WARRANTY TERMS

  • This guarantee does not limit the buyer’s rights arising from the contract of sale with the reseller or applicable statutory rights.
  • Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault.
  • This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and excessive exposure to water or rain), accidents, neglect or lack of proper installation and improper maintenance or storage.
  • This warranty applies only to the original purchaser at retail and may not be transferred.
  • This warranty does not cover the damage resulting from modification, alteration or unauthorized repair.
  • Claims under the warranty must be made within the warranty term. The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. In the event that this is not possible please use the details provided on this website to contact your authorized EGO Power+ service center.
  • Faulty EGO Power+ batteries MUST NOT be shipped via any 3rd PARTY TRANSPORTATION SYSTEM without first contacting the retailer from which it was purchased.
  • Any claims other than the right to have the defect rectified as stated in this warranty are excluded. The warranty term for the equipment is not extended or renewed as a result of any rectification of the equipment being undertaken.

Complete Warranty Terms and Conditions might be seen here.

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